The use of portal ria-aayin.com, expresses the full and unreserved adherence by the user to these Terms and Conditions and the Privacy Notice of RIA AAYIN, documents that are available to users at all times through the Site and physically at RIA AAYIN address.

​

For the purposes of this document, the user shall be understood to be any person who accesses, browses and / or contracts the services of RIA AAYIN on the Site.

​

The vacation rental services provided by RIA AAYIN are aimed solely and exclusively at individuals with legal capacity to contract, for which minors, persons declared in a state of interdiction, those limited by another contract, agreement or commercial relationship, declaratory but not limited to, as well as clients who have been definitively or temporarily banned by RIA AAYIN due to breach of these Terms and Conditions are expressly excluded.

​

Consequently, by accessing the Site, the user declares and guarantees that he is of legal age in accordance with the legislation of the Mexican Republic.

​

1. ACCEPTANCE. The user acknowledges and accepts that by simply entering and navigating the Site and / or by contracting the services of RIA AAYIN, undoubtedly express their full and unreserved will to be bound by these Terms and Conditions, which are mandatory and binding, therefore, in case that user don’t accept or agree with these Terms and Conditions, and/or with the RIA AAYIN Privacy Notice must refrain from continuing to browse the Site. In this sense, it is the user’s responsibility to read and fully understand the established conditions below, before arranging any management within the Site and/or requesting and/or contracting any service.

​

Notwithstanding the foregoing, RIA AAYIN may implement mechanisms at any time through the use of electronic means in order to require the user express consent to be subject to these Terms and Conditions.

 

Likewise, the user accepts and agrees that he may request and contract the services offered by RIA AAYIN, by electronic means, using authentication methods such as the personal identification number PIN, biometric data such as fingerprint and/or as the electronic signature, which in its case must be covered by a valid and current digital certificate issued in the name of the user by an accredited certification provider service in accordance with applicable legislation.

​

2. USE DUE AND RESTRICTIONS. Any person who accesses, through the use of a computer, tablet, cell phone and/or any other device with Internet access to the Site, agrees to refrain from using these devices, computer programs, software, or any other means to interfere or affect the functionalities, activities and / or operations of the Site, as well as the databases and/or information contained therein.

​

The user agrees to use and access the Site and to make use of the services in accordance with the provisions of the laws, morals, good customs and public order, for which he undertakes to refrain from using the Site and the services of RIA AAYIN for illicit purposes and/or effects, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload or deteriorate the Site or prevent its use by other users.

​

The user accepts that he is responsible for having compatible software and hardware, the necessary devices, connection to the Internet network, and any other technical requirement necessary for the correct execution of the Site.

The user understands that if he accesses or uses and/or browses the Site from a mobile device, he may use the rates and data and message rates of his mobile network provider.

​

RIA AAYIN does not guarantee that the Site will work on all devices, so the user is responsible for allowing and executing the updates that are necessary to access the Site.

​

RIA AAYIN may provide web addresses and direct links to other websites and / or other third-party resources, over which RIA AAYIN has no control, nor does it assume responsibility for the legality of its content, availability, accessibility or veracity of the information contained in them. RIA AAYIN will not be responsible for losses or damages caused, or supposedly caused by, or in connection with the use and security of the content, products and/or services available through any of said third party sites or resources.

​

3. RESERVATIONS. To contract RIA AAYIN vacation rental services the user must select the property, number of guests and days required.

​

To complete the reservation process, the user must provide their full name, email account and cell phone (contact) number.

To search the Site, the user may use filters to refine the results based on relevance and other criteria. Relevance takes into account factors such as price, availability, property owner requirements (for example, minimum or maximum nights), and more.

​

The user acknowledges and accepts that RIA AAYIN may also use other mechanisms of its own and/or of third parties to verify their identity and the authorization of the charges for the reservations they make.

​

Notwithstanding the foregoing, the user guarantees and undertakes to respond, in any case, to the veracity, accuracy and authenticity of the personal data provided during the registration and reservation processes, as well as the ownership, validity and authenticity of the means of payment that you indicate at the time of making your reservation, acknowledging the obligations that you assume with RIA AAYIN and/or with third parties.

​

RIA AAYIN reserves the right to request additional documentation in order to corroborate the identity of the user, as well as not to approve the reservations of those users whose data could not be confirmed.

​

By reserving a RIA AAYIN property, the user agrees to pay all charges for their reservation, including the quoted price, applicable rates, taxes (According to applicable Mexican Regulations) and other elements identified during the payment process (collectively, the “Total Price”). You also agree that RIA AAYIN may charge and collect any security deposit identified during the reservation and payment process.

​

3.1 Accommodation reservation. It is a limited license to enter, occupy and use a property. RIA AAYIN staff reserves the right to re-enter the property during the user’s stay to the extent that it is reasonably necessary to carry out cleaning and maintenance tasks such as gardening, swimming pool maintenance, etc. If the user stays after the departure (check-out) date, RIA AAYIN will have the right to make him leave in a consistent manner with applicable law, including imposing penalties for prolonged stay. The user cannot exceed the maximum number of guests allowed.

​

3.2 Reservations for tours and recreational activities. Reservations for this type of complementary services are the responsibility of external providers and outside of RIA AAYIN. However, RIA AAYIN México will help and/or guide the user to reserve, participate, and enjoy such experiences. Notwithstanding the foregoing, the user will be responsible at all times for confirming with the external provider that any person who intends to participate meets the minimum age, competence, physical condition, health status or other required requirements.

​

The user is responsible at all times for informing the provider of any medical, physical or other circumstance that may affect their ability to participate, attend or use the service.

​

4. CANCELLATION AND RESERVATION MODIFICATION POLICIES.

​

4.1 Cancellations, trip setbacks and refunds. If the user, as a guest, cancels a reservation with at least 14 (fourteen) calendar days prior to the date of their entry (check in), they will be reimbursed 50% (fifty percent) of the total price of the reservation. In the event that the user cancels with an anticipation period less than the one indicated above, the user will not be entitled to any refund.

​

The user accepts that in cases where the cancellation was due to unforeseeable circumstances or force majeure duly accredited at the discretion of RIA AAYIN (for example, border closures, canceled flights, etc.), RIA AAYIN may grant a vacation credit to the user, or the option to make a change of dates during the first year starting from the check-in date of the original reservation, however, no total or partial refund will be made.

​

In cases in which RIA AAYIN cancels the user’s reservation, or in which the user experiences a setback during their stay, they will be informed of the necessary requirements to be subject to a total or partial refund, or a bonus to make a new reservation (Credit for a new stay) for consideration by RIA AAYIN.

​

4.2 Modification of reservations. The user is responsible for any modification made to his reservation, for which he acknowledges and accepts that he must pay any additional amount, commission or tax associated with any modification to the reservation.

​

5. PAYMENT TERMS

​

5.1 Verification of the payment method. When the user adds a payment method in the payments section of the RIA AAYIN Site, they will be asked to provide certain information, such as name, address and information about the added financial instrument, which from this moment the user authorizes to be collected and kept by RIA AAYIN México and its payment processors to guarantee an active or future reservation.

​

5.2 Check-in. The user must consider that he must be the owner of the payment method and that he must be present while presenting said payment method at the time of check-in.

​

5.3 Payment authorization. The user authorizes RIA AAYIN to charge the Total Price of the reservation in their payment method, including the payment of a deposit for the stay, directly or indirectly.

​

5.4 Payment method automatic update. If the information of your payment method changes (for example, account number, tracking number, expiration date) as a result of a reissue or other reason, we require confirmation from your bank and automatically update the status of the method. registered payment.

​

5.5 Currencies. RIA AAYIN processes all your transactions in Mexican Peso (MXN). However, the user can choose to pay with the currency of their choice through the currency tool provided on the RIA AAYIN Site, in which case the exchange rate between US dollars and said currency will be taken into account at the time of payment. The currencies available to make payments may be limited for regulatory or operational reasons based on factors such as the selected payment method, the country of residence, the entity or financial institution issuing the payment method, among others.

​

5.6 Commissions. RIA AAYIN is not responsible in the event that the entity or financial institution issuing the user’s payment method, generates commissions for transactions related to the reservation, through the Site, and disclaims all responsibility in this regard. If this is the case, contact your bank or your credit card company if you have any questions about these fees or the applicable exchange rate.

​

5.7 Rejection of the reservation request. If a reservation request is rejected, the amounts collected will be reimbursed by RIA AAYIN and any prior authorization of your payment method (if applicable) will be waived. The timelines for receiving the refund or for the granting of the prior authorization may vary depending on the payment method and the rules of the applicable payment system (for example, Visa, MasterCard, etc.).

​

5.8 Payment Restrictions. RIA AAYIN reserves the right to refuse or limit payments that it considers (i) may violate RIA AAYIN risk management policies or procedures, (ii) may violate these Payment Terms, (iii) are not authorized, are fraudulent or illegal, or (iv) expose the user, RIA AAYIN and/or other people to risks considered unacceptable.

5.9 Responsibility of the payment method. RIA AAYIN is not responsible for any loss that you suffer as a result of incorrect information about your payment method that you have provided.

​

5.10. Payment plan. RIA AAYIN requires 100% (one hundred percent) of the Total Price at the time of booking.

​

6. RESPONSIBILITY & ASSUMPTION OF RISKS.

​

6.1 Responsibility. The user is responsible for their own acts and omissions and also for the acts and omissions of any person whom they invite to join or who, for access to the property, or complementary service. This means: (i) that the user will be responsible for ensuring that, upon leaving, all the property’s facilities and its movable assets are in the good condition in which they were upon arrival, and (ii) the user must act with integrity, treat others with respect and comply with applicable laws and regulations at all times. The user acknowledges and accepts that, when reserving accommodation or any additional service for a minor guest, he acknowledges being legally authorized to act on behalf of such minor, for which he assumes all responsibility for the supervision of it.

​

6.2 Assumption of risks. The user acknowledges and accepts that some of the activities related to the reservation carry risks of illness, bodily injury, disability or death, which they assume freely and voluntarily when hiring the hosting services and/or complementary services; Therefore, it agrees that, to the extent permitted by applicable law, it assumes all responsibility that may arise from said risks.

​

7. SERVICES GENERAL CONDITIONS. RIA AAYIN informs you of the general conditions applicable to services:

 

(a) The contracting of the services provided by RIA AAYIN is carried out exclusively by electronic means in accordance with the applicable and current legislation.

(b) RIA AAYIN will provide to the user mechanisms that allow them to confirm their express consent through electronic means, in cases where this is required in terms of the applicable laws.

(c) It will only grant the user one reservation at a time per account and for the same dates.

(d) The user expressly authorizes RIA AAYIN so that, in the event of default in payment, RIA AAYIN can use the telephone number and email account provided to request payment.

(e) The arrival time starts from 3:00 p.m.

(f) The departure time is at 1:00 p.m., without exceptions.

(g) The cost of the extra guests is $ 1200.00 MXN (one thousand two hundred Mexican Pesos 00/100) per person per night.

(h) Access and accommodation to the property to third parties not indicated in the reservation is not allowed.

(i) Parties at the properties are totally prohibited.

(j) Noise after 11:00 pm is not allowed, since the neighbors’ rest hours must be respected.

​

Failure to comply with the prohibitions described in paragraphs j) and k) above will be sanctioned with the early vacating of the property without responsibility for RIA AAYIN, or with a penalty of $ 500.00 USD for the exclusive consideration of RIA AAYIN.

​

8. MODIFICATIONS TO THE TERMS AND CONDITIONS. RIA AAYIN may modify these Terms and Conditions at any time, for which it will suffice with its publication on the Application and on the Site. In the event that the user disagrees with the changes made, they must communicate it by email to the following account info@toprentals.mx within 5 (five) days following the publication of the modifications; in that case, the user’s account will be canceled as long as there are no outstanding amounts in favor of RIA AAYIN. Once this period has expired, without opposition from the user, it will be considered that the user accepts the new Terms and Conditions.

​

9. CANCELATION OF RESERVATION. Without prejudice to other measures, RIA AAYIN may suspend, without any requirement or formality, temporarily or permanently disable the user’s account and/or cancel reservations if the user:

​

(a) Violate any law, or any of the stipulations of these Terms and Conditions.

(b) Breach of your commitments as a user.

(c) Incurred in fraudulent conduct or acts at the discretion of RIA AAYIN.

​

(d) The identity of the user could not be verified or any information provided by the same is erroneous or false.

10. LIABILITY FOR WEBSITE FAILURES. RIA AAYIN will keep the Site, as well as its contents, in a reasonably correct and updated manner, having the security controls that it deems necessary, always seeking the safety of the user, however, it will not be able to guarantee the latter that the systems and their contents are free of errors, defects, malware and / or viruses, so RIA AAYIN is not responsible for any damage or harm suffered by the user as a consequence and / or in relation to said failures or errors.

​

Likewise, any element that is downloaded by the user through the Site, will be at their own discretion and risk, so RIA AAYIN does not assume any responsibility for any virus that could affect or disable the user’s equipment as a result of any download, transfer of data, files, images, texts, or audio contained therein, as well as any other information sent with the use of electronic means.

​

The Site may eventually be unavailable due to technical difficulties or Internet failures, or for any other circumstance beyond RIA AAYIN; Therefore, RIA AAYIN does not guarantee continued or uninterrupted access and use of its Site, in such cases it will only try to restore it as quickly as possible, without any kind of responsibility being attributed to it.

11. INTELLECTUAL PROPERTY. The user acknowledges that the content that appears on the Site is the exclusive ownership and property of RIA AAYIN and consequently its rights of use and exploitation correspond solely to it and are protected by international standards of copyright, trademarks, patents, industrial models and designs.

​

The user will not, under any circumstances, acquire any authorization or right over the intellectual property of RIA AAYIN by the mere use of the Site or derived from the reservation that may be made; therefore, the user will not be able to use the systems and other intellectual property rights of RIA AAYIN, either partially or totally, in an identical way or that confuses to a lesser or greater degree; without prior written authorization from RIA AAYIN.

​

Any violation of the foregoing or the applicable legislation on intellectual, industrial property, copyright will be considered and prosecuted as a crime. Consequently, the user understands that it is forbidden to give improper use, as well as to reproduce all or part of said systems and content.

​

12. NON-COMPLIANCE AND INDEMNITY. In case of breach of the user to any of the obligations derived from these Terms and Conditions, or in case of violation of any law and/or rights of third parties, RIA AAYIN may proceed to cancel the user’s account.

​

In this case, the user will be obliged to indemnify RIA AAYIN for the damages that it causes, and must also cover the expenses that RIA AAYIN may incur, including attorneys’ fees, the user committing to obtain in peace and safety to RIA AAYIN, its subsidiaries and/or controlling companies, directors, administrators, representatives and employees, of any claim or demand from other users or third parties for the user’s activities on the Site, and/or for their breach.

​

13. PRIVACY POLICY. RIA AAYIN for the provision of services, collects personal information, including sensitive personal data of users, for which the terms of treatment of such personal data of users are specified in its Privacy Notice, which are hereby reproduced and that consequently form an integral part of these Terms and Conditions.

​

14. CONTACT. RIA AAYIN will be available to the user via email ria.aayin@gmail.com 

​

15. NOTIFICATIONS, JURISDICTION AND APPLICABLE LAW. All notices and notifications that the parties must or wish to make in relation to these Terms and Conditions, must be made by email, in the case of those directed to the user to the account that has been provided at the time of registration, and for those addressed to RIA AAYIN to the contact account indicated in this instrument.

​

The User indicates as his address for all legal purposes that take place that are expressed in the data form for registration.

For the interpretation, compliance and execution of this instrument, the parties expressly agree to submit to the Federal Laws in force in the Mexican Republic and to the jurisdiction of the Competent Federal Courts based in Mexico City, consequently waiving any other jurisdiction that, due to their present or future domicile or for any other reason that may correspond to them.

​

Having read and understood each one of the Terms and Conditions, the user expresses his total acceptance and subjection to any obligation derived from them, when using the Site and/or the Application.

 

THE USER UNDERSTANDS AND AGREES THAT BY THE SINGLE USE OF THE APPLICATION AND/OR THE SITE, THE USER AGREES TO HAVE READ, UNDERSTOOD AND EXPRESSLY ACCEPT THE PRIVACY NOTICE AND ITS CONTENT.